Privacy Policy

Last updated: October 12, 2026

At Selene Leather (“we”, “us”, “our”), we respect your privacy. This policy explains what personal information we collect when you visit seleneleather.com or place an order, how we use it, and the choices you have.

Information we collect

We collect only what we need to run the store and deliver your order:

• Order details: your name, phone number, delivery address, city and, if you choose to give it, your email address.
• Messages: anything you send us through the contact form, email or WhatsApp.
• Basic usage data: technical information such as your browser, device and the pages you view, collected through cookies and similar tools.

How we use your information

• To process, confirm, pack and deliver your order.
• To contact you about your order, delivery or any question you send us.
• To handle returns, exchanges and customer support.
• To keep the website secure and to understand how it is used so we can improve it.
• To meet legal and accounting obligations.

We do not sell your personal information.

Payments

You can pay by cash on delivery or by advance payment. When you pay in advance, we use the payment details you send us only to confirm your payment. If you pay online through a payment provider, the provider handles your payment details under its own privacy policy, and we do not store full card numbers.

Cookies

Our website uses cookies, which are small files stored on your device. Some are essential, for example to keep items in your cart and to complete checkout. Others help us understand how visitors use the site. You can accept or manage cookies through the cookie notice on our website, and you can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the store from working.

Who we share information with

We share your information only with the people who help us serve you, such as courier and delivery partners (who need your name, phone number and address), our website hosting and e-commerce service providers, and payment providers. They may use it only to provide their service to us. We may also share information if the law requires it.

How long we keep it

We keep order and contact records for as long as needed to fulfil your order, handle any returns or support, and meet our legal and accounting duties. After that we delete or anonymise them.

Your choices

You may ask us to show you the personal information we hold about you, correct it, or delete it, and you may ask us to stop contacting you. Contact us using the details below and we will respond as soon as we can. We may need to keep some records where the law requires.

Security

We take reasonable steps to protect your information. No website or online service is completely secure, so we cannot guarantee absolute security.

Children

Our store is intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed, and the latest version is always on this page.

Contact us

If you have any question about this policy or your information, reach us at:

Email: seleneleather1@gmail.com
WhatsApp: 03137851249